Red Hen Books & Toys - because real fun isn't expensive

 

Red Hen Books & Toys only uses the personal information provided from customers to notify them of news, services and activities. Red Hen Books & Toys holds all information securely and will not disclose anything except for the above-stated purpose or when required by law. If you do not wish to hear from us for any reason, please email the request to orders@redhenllc.com.

We are committed to protecting the privacy and security of customers and their personal information. The only uses of the information collected is for Red Hen Books & Toys to service orders and make improvements to the website to better serve customers. Please review the following policy information to learn how Red Hen Books & Toys protects all customers' personal information. Please contact Red Hen Books & Toys with any questions at orders@redhenllc.com.

How does Red Hen Books & Toys protect customer information?

When placing an order with Red Hen Books & Toys through the web site, personal information is transmitted over a secure server. Red Hen Books & Toys encrypts all information prior to transmitting by using SSL technology on a secure server. As an added measure of security for credit information, Red Hen Books & Toys does not retain credit card numbers once an order is processed.

What information is collected?

Customers browse our site anonymously. Only when you place an order do we collect your email address, billing/mailing addresses, credit card number, 3-digit verify code and expiration date. This information allows Red Hen Books & Toys to process and fulfill orders, as well as notify customers of order status.

Periodically, we will use the information collected to notify customers regarding updates to the web site. Any customer wishing to be removed from the mailing list should email us at orders AT redhentoys.com.

Will information be sold to 3rd parties?

Red Hen Books & Toys will not sell, trade, rent or give individually identifying information to third parties without permission. Red Hen Books & Toys only uses the collected personal information to process orders, deliver orders, contact customers regarding questions about orders, and improve the shopping experience.

Will I receive unsolicited e-mails from Red Hen?

We send email confirmations of orders to all customers that place an order. In addition, Red Hen Books & Toys periodically may contact customers by email with updates regarding the web site. If customers would like to receive emails or a newsletter from us, they should check the on the order form.